Cancellation policy

Pigs Kitchen — Purchase & Order Cancellation Policy

Order Finality & Cancellation Policy

• All Sales Are Final: Once an order is placed and confirmed, it is considered final and cannot be canceled, changed, or refunded.

• Immediate Processing: Because preparation and scheduling begin immediately upon order placement, we are unable to accept cancellation requests regardless of order size or lead time.

Returns & Exchanges

• Perishable & Food Items: For food safety and quality standards, all food, beverage, and perishable items are non-returnable and non-refundable under any circumstances once handed over.

• Retail Items: All non-perishable retail and merchandise sales are final at the point of purchase.

Order Verification & Issues

• Pickup & Delivery Accuracy: Customers are responsible for verifying order details (time, location, and items) before completing payment.

• Order Discrepancies: If an item is missing or prepared incorrectly by our team, please contact us immediately upon receipt so we can correct the order or provide a store credit for the missing item.